Our Frequently Asked Questions are the quickest way to get help. But, if you can't find what you're looking for then email us at [email protected] or WhatsApp us at +6588899378 and someone will help you. You can get a hold of us Monday to Friday from 10:00 AM to 7:00 PM (SGT).
General Questions
How does cashback work?
How much cashback or Zesttee spending credits can I receive for every order?
Is there an expiry date on the Zesttee credits?
How do I use my Zesttee credits?
How long does delivery take and do you deliver internationally?
What is your returns policy?
Supplements
Are your supplements really personalised?
Are your supplements GMO? Do they contain any fillers or bulking agents?
Are Zesttee products suitable for vegans and vegetarians?
I have an allergy, can I modify my personalised pack?
Can I take Zesttee supplements with medication?
Am I able to take expired supplements?
When and how should I take my Zesttee supplements?
How long do I need to take my supplements before I see results?
Where should I store my supplements?
Can I take all of your supplements together?
Home Lab Tests
What is in my home lab test?
Why have I not received my kit yet?
Can I test if I am sick or pregnant?
How to collect my sample?
What happens after I send my samples?
How reliable is home testing?
What does an 'optimal' result mean?
What happens if my result is 'abnormal'?
How often should I take a test?
FAQ on Telehealth
Telehealth
Do I need to see a doctor in-person to use Zesttee?
Is it legal to prescribe medication online?
Does Zesttee replace my primary care physician?
Is a video chat required?
Do I need to show my ID?
It’s an emergency, what do I do?
Cost, Pricing & Services
How much does teleconsultation cost?
Is Zesttee covered by insurance?
How do I cancel my orders?
Can I return my shipment?
How much does the medication cost?
When am I charged for the medication?
How does my order ship?
Do I need to personally be there for my order delivery?
When will I receive my order?
FAQ on Men's Sexual Health Clinic
Erectile Dysfunction (ED)
What is ED?
What types of ED treatment does Zesttee offer?
What kind of ED medication do your doctors prescribe? What's the difference between them?
Is ED medication effective?
Are there side effects to ED medication?
Can a doctor diagnose erectile dysfunction remotely?
Do I need to know my blood pressure to get an ED prescription?
Sildenafil for Erectile Dysfunction
What is Sildenafil?
How should I take Sildenafil?
Do I need to consult a doctor before using Sildenafil?
Are there any drugs that should NOT be taken with Sildenafil?
What are the side effects of Sildenafil?
Can I use Sildenafil with alcohol?
Can I take Sildenafil more than once per day?
What happens if I overdose?
How should I store Sildenafil?
Cialis for Erectile Dysfunction
What is Cialis?
What is the difference between Cialis & Sildenafil (Generic Viagra)?
How should I take Cialis?
Is there anything I should avoid when taking Cialis?
Do I need to consult a doctor before using Cialis?
Are there any drugs that should NOT be taken with Cialis?
What are the side effects of Cialis?
What happens if I overdose?
Spedra for Erectile Dysfunction
What is Spedra?
How should I take Spedra?
Is there anything I should avoid when taking Spedra?
Do I need to consult a doctor before using Spedra?
Are there any drugs that should NOT be taken with Spedra?
What are the side effects of Spedra?
What happens if I overdose?
Levitra for Erectile Dysfunction
What is Levitra?
How should I take Levitra?
Is there anything I should avoid when taking Levitra?
Do I need to consult a doctor before using Levitra?
Are there any drugs that should NOT be taken with Levitra?
What are the side effects of Levitra?
What happens if I overdose?
Premature Ejaculation (PE)
What is PE?
What types of PE treatment does Zesttee offer?
What kind of PE medication do Zesttee-affiliated physicians prescribe?
Is PE medication effective?
Are there side effects of PE medication?
Can a doctor diagnose premature ejaculation remotely?
Do I need to know my blood pressure to get a PE prescription?
Priligy for Premature Ejaculation
What is Priligy?
How should I take Priligy?
Is there anything I should avoid when taking Priligy?
Do I need to consult a doctor before using Priligy?
Are there any drugs that should NOT be taken with Priligy?
What are the side effects of Priligy?
Can I take Priligy more than once per day?
What happens if I overdose?
FAQ on Hair Loss
Common Questions
What are the typical causes of hair loss?
How do I know what type of hair loss I have?
What medical treatment can help with hair loss?
Are side effects common when taking finasteride?
Is there a hair loss cure?
What's the hair loss drug?
Can cornrows, man buns or other hairstyles cause hair loss?
How does hair growth work?
Is hair loss medication better than hair restoration treatment?
What do professionals recommend for hair loss?
Are these treatments right for female pattern hair loss?
Finasteride for Hair Loss
What is Finasteride?
How should I take Finasteride?
Do I need to consult a doctor before using Finasteride?
What are the side effects of Finasteride?
How effective is Finasteride?
Minoxidil for Hair Loss
What is Minoxidil?
How should I take Minoxidil?
Do I need to consult a doctor before using Minoxidil?
What drugs interact with Minoxidil?
What are the side effects of Minoxidil?
How effective is Minoxidil?
FAQ on Sleep
Piriton for Sleep
What is Piriton?
How should I take Piriton?
Is there anything I should avoid when taking Piriton?
Are there any drugs that should NOT be taken with Piriton?
What are the side effects of Piriton?
Can I take Piriton more than once per day?
What happens if I overdose?
Melatonin for Sleep
What is Melatonin?
How much I should take Melatonin?
Is there anything I should avoid when taking Melatonin?
Do I need to consult a doctor before I use Melatonin?
Are there any drugs that should not be taken with Melatonin?
What are the side effects of Melatonin?
Can I take Melatonin more than once per day?
What happens if I overdose?